Reviews For Sport Clips Haircuts of Billings - Trailhead Center

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1 rating

Worst customer service EVER. I checked in online around 5:30. My estimated time was 6:36. We showed up around 6:45. We were the only ones in the waiting area. Three stylist were working tonight. 45 minutes later we are still waiting. I think one stylist was more worried about flirting with the guy she was giving a haircut for the last 45 plus minutes. I am really not sure what the other 2 were doing. Only doing 3 haircuts in about an hour with 3 stylist working. I think the are losing a-lot of money and customers. I am not sure if management will even read this. I would love a response if you do. You lost one customer today and I am sure many more if this continues. I am not sure how long we would have had to wait. I gave up after 45 mins.

4 rating

Great customer service. Very friendly staff and all round great experience. Definitely experience the VIP treatment, worth it!

4 rating

I normally have a better cut and experience, but this time I feel like I got the new person that didn't know what they were doing. It was awkward for both of us I think. The haircut turned out fine, but I was given and charged for an MVP without being asked if that's what I wanted.

Rated 4.0 out of 5.0 based on 19 Client reviews

1
Michelle S. | July 2, 2019 Overall Experience

"Worst customer service EVER. I checked in online around 5:30. My estimated time was 6:36. We showed"

4
Martin J. | June 19, 2019 Google

"Great customer service. Very friendly staff and all round great experience. Definitely experience th"

4
Zachary H. | June 11, 2019 Google

"I normally have a better cut and experience, but this time I feel like I got the new person that did"

4
Tammy D. | April 14, 2019 Google

"My grandson loves this place for his haircuts and he is picky. Very affordable."

5
Brandon B. | March 13, 2019 Google

"The only place I will go to get a cut"

5
Luke L. | February 16, 2019 Google

"This place is amazing. They remember how you want your hair cut. The staff are amazing. I've been go"

5
Trisha Y. | February 7, 2019 Google

"The only place I will take my little boy to get his hair cut. There is one stylist who does a great "

5
Melissa C. | January 26, 2019 Stylist

"Angie is a life saver. My son got a horrible haircut by another stylist there and we came back the "

5
Melissa C. | January 25, 2019 Google

"Angie is a complete life saver. There was another stylist there that messed my sons hair up badly. W"

1
Mike C. | January 12, 2019 Google

"Stopped in 45 minutes before close on a Saturday. Hardly anyone in the shop. The staff rudely said t"